vapio

TWO-WAY SMS

Create Impactful Customer Interactions with Two-Way SMS Texting

Utilize business texting for instant two-way conversations with customers, prospects, or team members. Speed up response times, clarify questions easily, and build stronger relationships. Book a demo or begin your 14-day free trial now!

Thousands of customers trust Vapio's two-way messaging service for smooth and efficient communication.

Businesses of all sizes and industries rely on Vapio’s two-way SMS messaging service. Don’t just take our word for it—check out the reviews from our satisfied customers.

What is two-way SMS?

wo-way texting enables businesses to both send and receive SMS messages, allowing for direct, one-on-one conversations with contacts. By adding two-way texting, businesses can enhance customer experience and streamline internal communication. These platforms empower businesses to connect with contacts through their preferred communication channel. Two-way messaging is frequently used for customer support, finalizing sales, rescheduling appointments, and much more.

Enhanced Success Stats

Benefits of Two-Way Texting

Real-Time
Fast, Real-Time Exchanges
A key advantage of two-way texting is its speed. On average, text responses are received in just 90 seconds, making SMS an ideal tool for quick, back-and-forth communication.
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Engagement
Build Customer Bonds
Two-way conversations enable businesses and customers to connect on a deeper level. Engaging in two-way messaging creates meaningful exchanges, showing that you genuinely care.
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99%
Achieve Better Open & Response Rates
Text messages boast a 99% open rate and a 40% response rate, far surpassing email. Two-way SMS ensures higher visibility and engagement with customers.
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Easy Setup
Easily Set Up Your Channel
Setting up and engaging in one-on-one conversations with customers is simple with two-way texting. It’s a seamless communication tool that customers are comfortable using.

Long Code Service

Get a completely unique keyword of your choice on a shared 10-digit long code. To ensure your messages are properly directed to the correct destination, simply start your SMS with your chosen keyword. For example, text BUSINESSNAME OPTIN to 9664653344. This service allows you to efficiently manage your incoming messages, with each individual keyword directing them to the appropriate inbox.

Dedicated Long Code Service

Get your very own 10-digit long code and receive any messages sent to the number. With unlimited custom keywords, you can choose and use your own keywords for multiple different scenarios based on your specific requirements. For example, text CALLME to 96xxxxxx44. This service provides you with a personalized messaging solution, offering full flexibility for your business or personal needs.

Short Code Service

In simple terms, a short code is a 5 or 6-digit number, similar to a brief phone number, used by businesses for text messaging purposes. SMSGATEWAYHUB offers shared Short Code Services that are both reliable and effective. Short codes are extensively used in various marketing channels, including print advertisements, television and radio commercials, promotional literature, on-pack marketing, and outdoor advertising. These memorable 5-digit SMS numbers, such as 56161, are designed to be easy to recall and highly effective for customer engagement. For example, text BUSINESSNAME OPTIN to 56161.

How it works?

Seamless API Integration

Effortlessly integrate Vapio’s powerful, user-friendly REST API within minutes to seamlessly add reliable, scalable, and feature-rich two-way SMS functionality into your application. Enhance communication, improve customer engagement, and streamline messaging with ease.

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