IVR Service Provider for Business
Vapio offers robust IVR (Interactive Voice Response) services that streamline customer interactions, automate responses, and enhance customer support. With customizable features, businesses can improve efficiency, reduce wait times, and ensure a smoother customer experience.
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Enhance Your Business Communication with an IVR Solution
- Vapio’s IVR system automatically answers calls with a pre-recorded voice and routes them using keypress inputs.
- The system supports customizable call forwarding options, including sticky agent routing, ensuring customers connect with the same agent for follow-up calls.
- Track live calls and access recordings easily with Vapio’s real-time IVR dashboard and cloud storage for future reference.
Top-Tier IVR Solution &
Advanced
CRM Integration
"Ensure You Never Miss a Call with
Our Advanced IVR Service."
Enhance customer experience with highly personalized IVR greetings, creating a warm and professional first impression. Seamlessly guide callers through interactive menus while ensuring efficient query resolution. Effortlessly record and store every conversation for quality assurance, compliance, and valuable customer insights, enabling your business to provide exceptional support and continuous service improvement.
Features of Vapio's IVR System
Online Portal
Vapio provides an easy-to-use online portal where you can manage all your features, call logs, recordings, and virtual agents effortlessly.
Customised IVR Menu
Direct customers to the right agent with personalized IVR options and greet them with custom audio messages tailored to your business.
Call Tracking & Reports
Access detailed call logs and performance reports from your portal to monitor and improve your customer interactions.
Remote Working
As a fully cloud-based solution, Vapio's IVR allows you to work from anywhere, anytime, with portable IVR numbers on the cloud.
Conversation Recording
Improve training and quality assurance by recording all conversations securely in the cloud.
API Integration
Seamlessly integrate Vapio's IVR with your CRM or portal to instantly access customer details and history during every call.
Trusted by 2000+ Businesses
Why Choose Vapio's IVR Service?
Instant Setup
Get started in minutes with Vapio's modern IVR, allowing you to connect with customers right away.
Best-in-Market Pricing
Advanced cloud telephony solutions at competitive prices, with customizable plans tailored to your needs.
Real-Time Reporting
Track call activities in real-time with Vapio's live reports and dashboards, keeping you informed at all times.
User-Friendly Portal
Vapio's easy-to-use portal simplifies call management and monitoring for agents and managers.
CRM Integration
Integrate Vapio's IVR with third-party CRMs for a unified, real-time view of customer data during every call.
99.99% Uptime Guarantee
With Vapio's robust infrastructure, enjoy 99.99% uptime backed by a strong SLA, ensuring reliability.
API & Webhook
Integrate third-party apps and webhooks to create innovative business solutions and streamline processes.
SMS & Email Notifications
Receive instant notifications for key events, like missed calls, so you're always in the loop.