DLT Registration
Distributed Ledger Technology (DLT) is a blockchain-based registration system that helps track and manage SMS communication.
It has been implemented in the public interest to reduce and control SMS spam and ensure better transparency and security in SMS sending practices.
Anyone who wants to send promotional bulk SMS or transactional SMS to their customers must be DLT registered. This system ensures that only legitimate businesses and entities can send bulk messages.
Steps To Register On DLT Platform
Entities not on the DLT platform may not be able to send messages.
- Visit DLT Platform and register as New Entity and fill Other Documents, such as:
- ROC (Registrar of Companies)
- Appointment Letter of Authorized Rep
- Authorization Letter for Authorized Rep
- PAN (Permanent Account Number)
- Fill relevant corporate information about the respective campaign, language (in English) and State logics.
- Mandatory
- Promotional
- Transactional
- Service Implicit
- Service Explicit
- Content must register all their SMS Templates on the Blockchain based DLT Portal System.
- They request the entity (client) submitting various types of:
- Draft content format must include per Demo Name.
- Send content template must include per Demo Name.
- Follow these steps to bind TM Chain:
- Login to the DLT Platform > DLT Platform
- Click on "My Entity" > "Entity Details" > "Header"
- Click on "New Item"
- Enter Entity Name for Template (e.g., 10010100000000000) in "Entity Name" field
Principal Entity & Telemarketer Chain Binding Process
The TRAI regulations PECR-2018 mandate the binding of Principal Entities (PE) and Telemarketers (TM) for platforms for DLT platforms for both types in the platform entity before sending out messages. This binding compromises of both open chain, transparency, and reduces tracking of SMS communications.
📋 TRAI Guidelines for Variable Tagging & CTA Whitelisting
Starting October 1, 2024: All available to all DLT message templates must be pre-tagged according to their intended purpose.
- Only the required information should be included in the SMS content.
- The defined responsibility should be in the entity control.
📊 DLT Guidelines Update - October 31, 2024
Every Central Template registered for a Registry Entity must be assigned to the Saved Network compliant business name. Entity name, or trademark is the control field.
This integration allows integration; thus result be updated to include the Saved Network by October 31, 2024.
🔧 DLT Platform Account Setup
All registration processes on October 1, 2024 PE-TM platform then will automatically comply with all DLT-level conditions:
- All new registered PE-TM chain registration for DLT-level verification.
⚠️ Direct USDII
If you encounter any issues during the registration process on the DLT portal, you will be to contact with us at info@ytech.com or document.
DLT Operators List
You can register with any of the following operators as a Principal Entity to get your headers and templates approved.
| Operator | Registration | KYC | Details |
|---|---|---|---|
| Reliance Airtel | Yes | Yes | Available direct access of all customer and info are available on the platform. |
| Reliance Vodafone | Yes | Yes | Customer service direct access and info are available on the platform. |
| Reliance Idea | Yes | Yes | Customer service direct access and info are available on the platform. |
| Telemarketer Registration | Yes | No | Telemarketer must have register with DLT opt CTA. |
| Telemarketer Binding | Yes | No | Message binding between of principal entity and telemarketer on the platform. |
| Type of Messages | Transactional | Transactional | Every template should be classified as transactional, Telemarketer, or Service. |
| Security | Blockchain | Blockchain | Blockchain |
| Scrubbing | Yes (DND Check) | Yes (DND Check Department) | Messages scrubbed against Central Telemarketer database and Templates. |
| Interoperability | Yes | Yes | Interoperability across telecom operators networks. |
| NDNC Traceability | Yes | No | Everything is recorded and blockchain. |
| Effective Design | Yes | No | Always designs must be clean and more accessible to your DLT. |
Pre DLT
📌 Basis the Sales team request, account creation is done with complete KYC Documents on Internal Portal.
1. Telemarketers – No direct senders
2. Direct Enterprise Clients
📌 Customers send Sender ID/Templates (Voice/SMS) for whitelisting.
No uniqueness in allocation of Sender IDs.
📌 Type of Messages:
Post DLT
📌 All Entity / Senders & Telemarketers need to register with the originating access provider (OAP) on their DLT platform.
📌 Entity should register all its SMS Headers and Voice CLIs on the platform. Uniqueness check is enabled.
📌 Entity should register all its templates (Customer consent & content) on the platform.
Complete Guide to DLT Template Registration (Best Practices)
Following TRAI's directive, telecom operators have suspended template scrubbing for 7 days starting from March 9, 2021 to assist businesses in completing their template registration. This is a temporary relaxation, so we strongly urge you to take advantage of this period to get your templates registered and avoid any delays in your SMS campaigns.
Why is DLT Registration Mandatory?
DLT (Distributed Ledger Technology) is a Blockchain-based system that tracks SMS transactions. It was introduced to control SMS spam
and protect consumers from unwanted messages.
DLT ensures that only authorized businesses can send SMS, improving transparency and reducing spam.
PE-TM Binding Process in DLT Portal
The PE-TM Binding Process in DLT connects Principal Entities (PEs) with Telemarketers (TMs). This process is essential for ensuring that both PEs and TMs follow the rules set by regulatory bodies. It helps to make sure that only authorized telemarketers can send SMS on behalf of businesses, ensuring compliance with SMS service regulations.
Frequently Asked Questions (FAQ) - DLT Registration
1. Is DLT registration mandatory?
Yes, DLT registration is mandatory for every Company, Entity, Telemarketer, and Reseller.
- Entities need to register to send both promotional and transactional SMS to customers.
- Telemarketers need to register for reselling SMS services like bulk SMS.
2. Is there any fee applicable for DLT registration?
Entity Registration: Free for platforms like Videocon (Ping Connect).
Telemarketer Registration: INR 5,000 + GST for all telecom operators.
3. Steps for DLT Registration:
- Entity/Enterprise Registration
- Header (Sender ID) Registration
- Consent Template Registration
- Content Template Registration
4. Do I need to register with TRAI?
No, register with telecom operators like Airtel, JIO, Vodafone, etc.
5. Why is DLT registration important?
It helps control SMS spam, ensures transparency, and regulatory compliance.
6. Registration time?
A few days to a week depending on documents & operator.
7. Can I register on any DLT platform?
No, only with the operator you plan to work with.
DLT Header Template Registration
1. What is the process?
Follow operator guidelines (Airtel, JIO, Vodafone, etc.).
2. After approval?
You can use it for sending SMS. For issues, contact info@vapio.com.
3. Sender ID doesn’t match Company Name?
Upload proof of connection between Company Name and Sender ID.
DLT Consent Template Registration
1. Process?
Depends on the telecom operator.
2. Acquire consent without registration?
No, you must register a template first.
3. Consent validity?
Valid for 12 months.
DLT Content Template Registration
1. How to register?
Follow the procedure from operator’s site.
2. Across different operators?
Similar process, minor differences possible.
General Questions
1. VAPIO's Telemarketer ID?
After registration, add VAPIO using the ID per operator.
2. After Entity ID?
Add Header & select service provider as Telemarketer.
3. Can I send SMS without DLT?
No. Only DLT-approved headers will work.
4. Didn’t get Entity ID in 2 days?
Check OTP, email link, or contact support.
- Airtel: telemarketer.helpline@airtel.com
- Vodafone: support@vilpower.in
- Videocon: dlt.helpdesk@infotelconnect.com
- JIO: jio.ISOMCCSupport@ril.com
Query & Complaints
8. How to contact operator?
- Airtel: telemarketer.helpline@airtel.com / Twitter: @airtelindia
- Vodafone: support@vilpower.in / Twitter: @vodaidea_news
- Videocon: helpdesk@infotelconnect.com / Twitter: @ConnectBB
- JIO: jio.ISOMCCSupport@ril.com / Twitter: @jiocare
Payments
9. Payment Modes?
Online: Debit/Credit Card, Internet Banking.
Offline: Cheque or DD.
10. Telemarketer registration validity?
Valid for 5 years. Renewal fee TBD later.
PE-TM Chain Binding on DLT Portal
11. Steps to bind:
- Login to respective DLT portal.
- Click “PE-TM Chain” or “Manage Telemarketer”.
- Select “New Chain”.
- Enter Telemarketer ID: 1102461800000042573 (VAPIO)
- Click Submit.
TRAI Guidelines for CTA Whitelisting
12. What is CTA Whitelisting?
CTA Whitelisting is a measure introduced by TRAI to prevent unsolicited commercial communications (UCC). Telecom service providers (TSPs) must maintain a list of subscribers who have explicitly consented to receive commercial communications.
13. Why are these guidelines important?
These guidelines protect consumers from unwanted messages and spam, promote transparency, and encourage responsible marketing practices.
14. Do we need to whitelist CTAs on multiple DLT portals?
No, you only need to whitelist your CTA on one DLT portal.
15. Are IP-based URLs allowed to be uploaded for CTA whitelisting?
No, only domain-based URLs (e.g., www.xyz.com) are allowed for whitelisting, not IP-based URLs.